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EnglishContact Elking Store to ask about plans, device compatibility or setup. Use our shared phone and WhatsApp number: +20 102 424 1598.
Before choosing a plan
Send the complete television or streaming-device model, operating system and player name. Tell us the duration you need and how many devices you intend to use. Review the price, connections, activation and any separate player fees before paying.
Help with an existing subscription
Include your request reference, player version, exact error and approximate time. Explain whether one source or all material is affected and whether sound or picture is missing. A comparison with another source or connection can help identify the next step.
Keep your details private
Hide passwords, playlist links and pairing codes in screenshots. Initial troubleshooting does not need card details or your app-store password. Use the store’s verified contact channel.
Ordering and payment
Add products to the cart, review the total and prepare a WhatsApp enquiry. Open the prepared WhatsApp message to confirm availability, compatibility, the final price and manual payment arrangements. A saved request does not automatically confirm payment or activation.
Explore the help library
Our guides cover devices, networking, buffering, sound and playlists. You can also review current plans and prices before contacting us.